We’re looking for a Cloakroom Assistant to join the team at The Old Queens Head.

The Old Queen’s Head is an award-winning North London pub that moves between great food, proper pints and late nights. We serve one of the area’s most popular Sunday roasts, we’ve recently launched our in-house pizza concept Hot Saint, and our club room hosts DJs and late-night parties throughout the week.

It’s a pub with a lot going on. Great drinks, good music and a lively crowd. We’re looking for someone warm, charismatic and full of energy who loves the buzz of nightlife and knows how to make guests feel welcome at the bar. If you enjoy music, busy rooms and the atmosphere of a proper late-night pub, you’ll feel right at home here.

See us in action: @theoldqueenshead | @the_columbo_group

You'll be responsible for issuing matching tickets, storing coats and bags safely, and returning belongings quickly and accurately. When the queues build, you'll stay calm, organised and friendly, keeping the energy high and the service fast.

What You’ll Do

Issue and manage cloakroom tickets accurately
Store coats and bags safely and neatly
Return belongings efficiently and with care
Keep your workspace clean, organised and secure
Deliver friendly, welcoming service throughout the night
Help create a smooth guest experience from arrival to departure

What We’re Looking For

Calm, confident and organised under pressure
Friendly, approachable and guest-focused
Reliable with great attention to detail
Comfortable working in a fast-paced late-night environment
A genuine interest in music and nightlife

What to Expect

Competitive pay: £12.71 per hour. Hourly wages paid every two weeks on a Friday.
A dynamic working environment where no two shifts are the same.
A relaxed dress code. No uniforms. Just bring your best self.

Why You’ll Love Working With Us

50% off across all Columbo venues, plus free access to our events and festivals
Training and development through the Columbo Academy
Hero of the Month recognition, including a paid weekend off
£50 voucher for top drinks seller incentives
Generous Referral Scheme
Opportunities for global industry trips for top performers
Pension scheme via Nest